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Here’s a small sampling of what clients have said about in e-mails, letters and customer surveys:

“Thank you for bringing us such amazing newsletters, so professionally edited and illustrated perfectly … I’m a huge fan of You guys do excellent work, quickly and are reasonably priced. Why someone would ever even consider doing it in-house makes no business sense to me whatsoever.”

— H. LaManna, Titan Specialties
Houston, Texas

“The magic you did has brought us from our past (MS Word document newsletters) to the present (e-newsletters). I think it looks really fantastic and that our employees all over the world will enjoy learning about their ‘new’ company in this manner! Your expertise has really helped us look like stars!”

— K. Vogel, FANUC FA America
Hoffman Estates, Illinois

“I just want to take the opportunity to thank you for doing such a wonderful job once again on our law firm’s newsletters! The newsletters are spectacular and we have received many compliments from our clients thus far.

“I particularly wanted to acknowledge your willingness to take on the difficult challenge of helping us produce a newsletter completely written in Chinese in addition to our English version.

“You and your entire staff demonstrated the utmost professionalism, skill and courtesies during the entire production of the newsletters. I congratulate your entire company on a job well done. I look forward to having produce many more wonderful newsletters for us in the years ahead.”

— E. Ross, Ross Legan Rosenberg Zelen & Flaks Law Firm
New York City

“Newsletter feedback [from readers] is all positive.  All in all, it is difficult for me to imagine how the project could be going any better!  Thank you for making it happen for us.”

— R. Riesbeck, Riesbeck Food Markets
St. Clairsville, Ohio

“The board of directors of our organization, the Virginia Medical Group Management Association, used to prepare and send out a paper newsletter each quarter. Because our board is made up of volunteers, it was difficult to find the time to layout, design and edit the newsletter. As a result, our newsletters were rarely published on time and lacked adequate editing and often contained articles that were of marginal interest to our members.

“We selected after seeing some of their work. We have been with them for more than a year now, and the service and quality have exceeded our expectations. We now have a newsletter that is packed with great content because our board can focus on getting the articles and manages the layout, editing and graphics. The newsletters look very professional and are published on time. As if that isn’t enough, we also significantly reduced our publication costs.

“Since we have started using, I have received many positive comments from our board of directors and members. Needless to say, we are very pleased with the services provided by”

— T. Miller,
Virginia Medical Group Management Association
Sandston, Va.

“Everything went very well, and we have gotten lots of great feedback [on our newsletter]. We also are very happy with the way that readers are able to view the newsletter so easily on their phones/devices, since that is the way it is most often viewed by our guys in the field.”

— P. Swenson,
John Moriarty & Associates
Winchester, Mass.

“They take into account all of our little special needs. We have specific ways we like to do things …Our president writes his own articles and is very particular about how they are published. With he is always satisfied…

“[ offers a] very good value. That is one of the reasons that we switched companies. We get great service, a professional looking newsletter and at a reasonable price.

“If anyone was looking for a company to write their company publication, I would definitely recommend them.”

— P. Bobb, Bobrick Washroom Equipment,
N. Hollywood, Calif.

“[I like the] professionalism, convenience, and ease of doing business with Dave Kandler is clearly well qualified to offer sound advice and good suggestions to ensure that our newsletter is as effective and as useful as possible. Service has been excellent and response time has been great. Prices are fair and, in fact, generally less expensive than local (New York) companies.”

P. Welch, Air France Cargo, New York City

“I have received many compliments on the newsletter and many, many VIP applications [a customer loyalty program that was promoted in the newsletter]. The restaurant has been packed every night. I have a feeling that we will surpass last years numbers. In my gut, I think the newsletter hit at the exact time and cut through all the clutter that other restaurants are sending out.”

— J. Taylor, AJ’s Seafood Grille, Ridgeland, Miss.

“We have been extremely pleased with the product and quality of our company’s newsletters, and we look forward to another great year working with you and your company.”

K. Larsen, Culinaire International, Dallas

“I like the fact that provides two valuable services to us: graphic layout of our e-mail newsletter and professional copy editing. I could have easily hired one of many Web page designers to layout our newsletter, but would have missed out on the valuable copy-editing service provides. I have a marketing background, and consider myself to be a fairly good writer. However, I lack education in journalism, particularly copy editing. does an excellent job ‘fine-tuning’ our articles, so that I can release a professionally-written newsletter I am proud of.”

S. Johnson, marketing consultant, Andover, Minn .

“They help make us look good. We are good at the technical aspects of our consulting business but assists us in conveying a professional ‘look and feel’ to our clients through our newsletter with their design and editing expertise. Also, improvement options are proactively offered which continually improve our process … They are competitively priced and a good value for the service provided … We have recommended them a number of times to others.”

A. Zoia, Broadspire Risk & Safety Consulting
(formerly Kemper/NATLSCO), Chicago

“The work is consistently done in a timely and professional manner. We are very satisfied with the work has done for us over the years. Dave Kandler has always been adept at understanding my ideas and translating them into Web [newsletter] page design. We never have to do a whole lot of tweaking, which is nice.”

R. Sedgwick, World Education Services, New York City

“I am very satisfied with them…I like when Dave suggests alternatives and/or new or different ways to handle a particular design issue and the fact that he always meets my deadlines … I have recommended them more than once.”

G. Tuttle, The Affinity Group Inc., Ventura, Calif.

“[We’ve been] very satisfied. I believe you did an outstanding job. Your many suggestions were definitely always great suggestions for our newsletter’s improvement. I appreciate the way you always made the newsletter look so attractive, with heading placement, color, inserts and placement of photos.”

R. Wilson, Sterling Capital Mortgage, Houston

“I appreciate the fast turn around, the quality checks and the suggestions for layout and readability improvement.”

S. Weldon, National Network of
Libraries of Medicine, Chicago

“You are easy to work with, patient, and you offer good suggestions to make our newsletters look more professional and easier to read.”

D. Wood, Culinaire International, Dallas

“Thank you for all of your hard work and dedication in publishing the first edition of our newsletter.  We are very pleased with the look and feel of the first edition!  Our president is very pleased with the outcome as well. Thank you from me and the editor and chief for your patience, guidance and support.  We look forward to working with you on the next issue.”

E. Rodgers, FANUC FA America
Hoffman Estates, Illinois